The CenterPoint cybersecurity incident involved an unauthorized third party obtaining personal information belonging to a portion of the utility’s customers. CenterPoint Energy (NYSE: CNP) disclosed the matter in a regulatory filing after becoming aware of an online post claiming possession of customer data.
The company activated its incident-response procedures, began an investigation with outside cybersecurity experts and took additional steps to protect its systems. Electric and natural-gas delivery remained operational and was not disrupted.
CenterPoint Cybersecurity Incident Investigation Remains in Progress
CenterPoint is working to determine the number of affected customers and the types of personal information involved. It plans to notify customers and regulators when required and has reported the matter to law-enforcement authorities.
The company’s disclosure can be tracked through its official SEC filing record. CenterPoint said it does not currently expect a material impact on its financial condition or operating results, although the investigation has not been completed.
The CenterPoint cybersecurity incident will generate response expenses, but the company expects customary cyber insurance to offset related costs. The final financial and reputational effect will depend on the scope of affected data, regulatory findings and any resulting customer or legal claims.
